Shipping, Local Delivery & Store Pickup Policy

Shipping

We ship all orders via Australia Post using Regular Parcel Post. If you would like to upgrade to Express Post, please contact us for a quote before placing your order.

After placing your order, you will receive a confirmation email. Orders are processed within 1–3 business days before being dispatched. A second email will follow with your Australia Post tracking number.

Orders are shipped Monday to Friday between 9am and 4:30pm. Delivery can take up to 10 business days, depending on your location.

Need it in a hurry? Call us on (03) 9844 3027 before ordering and we’ll arrange an Express Post upgrade and quote for you.

• Flat Rate Shipping: $12 (excludes perfume products, plant life, and large/bulky gift shop items).
• Free Shipping: Orders over $200 (excluding Gift Cards, perfume products, plant life, and large/bulky gift shop items).
• We ship eligible products in the Fashion, For The Home, and Gifts categories. Some items may be marked as Store Pickup only — this will be noted on the product page.
• Use your Australia Post tracking number to monitor your delivery. If your parcel is delayed, contact us at orders@warranglen.com.au.

Please note:

• We do not ship any plant life.
• We do not ship perfume or fragrance products, including diffusers and eau de parfum.

If you're not home at the time of delivery, Australia Post will notify you via the AusPost app, email, or SMS. If you're not linked to a MyPost account, a card will be left with collection instructions.

Local Delivery

We offer local delivery for plants and large or bulky items within a 30km radius of our store in Warrandyte.

To arrange local delivery, please contact us for a custom quote:

Phone: (03) 9844 3027
Email: orders@warranglen.com.au

Store Pickup

Store Pickup is available for all products on our website. If you can’t find something online, give us a call — we’re happy to help over the phone.

Please note: Plant life, perfume products, and large/bulky gift items are not eligible for shipping. These must be collected in-store.

• Once your order has been processed (within 1–3 business days), we’ll email you when it's ready for pickup.
• Please bring your order confirmation when collecting your items.

Pickup Location:
Warran Glen Garden Centre
373-383 Ringwood – Warrandyte Road
Warrandyte VIC 3113
Phone: (03) 9844 3027

Pickup Hours: 9:00am – 4:30pm